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Terms and conditions of purchase

Cockers & Co. Store policies


Processing Time: The time it takes to prepare an order for shipping varies. For details, see the individual products.

Customs Duties and Import Taxes: Buyers are responsible for any applicable customs and import taxes.

I am not responsible for delays due to customs.

Payment options

Thanks to the secure and certified platforms of Stripe And PayPal we accept all major payment methods by credit card or PayPal.

Returns and exchanges

I gladly accept returns, exchanges and cancellations with the following conditions:

  • Contact me within 14 days of delivery.
  • Send items back within 30 days of delivery.
  • Request a cancellation within 3 days of purchase.

The following items cannot be returned or exchanged due to their nature, unless they arrive damaged or faulty, returns are not accepted for:

  • Custom orders
  • Digital downloads
  • Items on offer

Important Notes:

  • Buyers are responsible for return shipping costs.
  • If the returned item is not in its original condition, the buyer is responsible for any loss in value.

Questions about your order?

Please contact me if you have any problems with your order.